পোস্ট : July 12, 2018 বন্ধ করে দাও : July 31, 2018
আবেদনকারীদের : 0 দর্শন করা : 1571 ভাগ করা :
আবেদনকারীদের : 0 দর্শন করা : 1571 ভাগ করা :
চাকুরীর বর্ননা
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We are looking for ambitious, smart, goal-oriented, enthusiastic individuals who can perform in the following position of a reputed Bank’s Call Center.
Job Position: Customer Service Executive
Job Responsibility :
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Provide product and service related information
- Receive and escalate customer requests and complaints
- Able to handle inbound and outbound calls where required
- Capable to handle customer queries through live chat and email
- Document all call information according to Standard Operating Procedure
- Record details of actions taken
চাকরির প্রয়োজনীয়তা যোগ্যতা
Employment Type: Contractual
Educational Qualification:
- Minimum 4 Years of Graduation/Masters from a reputed university or equivalent degree with no third division/class in any public examination
Employment Talent:
- Age not over 30 years as on July 31, 2018
- Have good command in English and Bengali (Oral and Written)
- Must be able to learn quickly to acquire the product and process knowledge
- Proficient in MS Word, MS Excel
- Willing to work 24/7 roster basis, including weekends and public holidays
- Hard working and ability to work under stress
- Freshers are encouraged to apply
Benefits
Salary and Other Benefits: As per bank policies